baji2 Responsible Gaming — Play Safe, Stay in Control

baji2 is built for players in Bangladesh who enjoy the excitement of cricket betting, live casino, slots and crash games. We want every session on baji2 to be enjoyable — a healthy form of entertainment that fits naturally into your daily life without causing financial or emotional harm. Gambling is a leisure activity, not a way to earn income or escape from personal problems, and we encourage all our players to approach it with that mindset.

We take our responsibility as a platform seriously. baji2 has built a suite of responsible gaming tools directly into every player account. These tools are free, immediately effective and entirely within your control. Whether you want to set a daily deposit limit, take a week away from the platform or permanently exclude yourself, baji2 supports your decision without question. No player should ever feel that using these tools is difficult or that baji2 will discourage them from doing so.

Problem gambling occurs when a person's gambling behaviour begins to cause harm — to their finances, relationships, mental health or daily functioning. It can develop gradually and is often difficult to recognise in oneself. Problem gambling is not a character flaw or a sign of weakness; it is a recognised behavioural condition that responds well to early intervention and support.

Common signs that gambling may be becoming a problem include: spending more money than you can afford; chasing losses by placing further bets to try to win back what you have lost; lying to family members or friends about your gambling activity; feeling anxious, irritable or low when you are not gambling; neglecting work, study, family or social commitments because of gambling; and borrowing money or selling possessions to fund gambling. If any of these signs apply to you, we strongly encourage you to use baji2's self-exclusion tool and reach out to our support team.

Answer the following questions honestly to help you assess whether your relationship with gambling is healthy. If you answer "yes" to two or more questions, we recommend speaking with our support team about the tools available to you on baji2.

If you answered "yes" to any of the above questions, please know that you are not alone and that help is available. Contact our support team at any time via [email protected]. You can also use baji2's self-exclusion or time-out tools immediately — no questions asked, no waiting period.

All responsible gaming tools are available directly through your baji2 account. To access them:

• Log in to your baji2 account and navigate to the Account Settings or Responsible Gaming section in your profile menu.
• Select the tool you wish to use: Deposit Limit, Time Reminder, Time-Out, or Self-Exclusion. Follow the on-screen steps to set your chosen limit or exclusion period.
• Changes that reduce your limits or activate a time-out or self-exclusion take effect immediately. Changes that increase existing deposit limits require a mandatory 24-hour cooling-off period before they become active.
• If you experience any difficulty accessing these tools or need immediate help, contact our 24/7 support team at [email protected]. Our team will action your request promptly — there is no waiting period for self-exclusion or time-out requests submitted via support.

baji2 will never discourage you from using responsible gaming tools, and we will never attempt to persuade you to reduce a limit you have set or to cancel a self-exclusion. Our support team is trained to handle these requests with empathy, confidentiality and urgency.

baji2 strictly prohibits access by anyone under the age of 21. We verify the age of all players at the point of registration and may require additional documentary evidence of age at any point during the life of an account. Any account found to be registered by or used by a person under the age of 21 will be immediately closed, all balances will be forfeited, and the matter may be reported to the relevant authorities.

If you share a device with younger family members, we strongly encourage you to use password protection on your baji2 account and to ensure that your login credentials are not accessible to minors. Log out of your account fully after every session, particularly on shared mobile phones and tablets. Do not save your baji2 password in a browser or app that a minor can access.

One of the most important principles of responsible gambling is only ever gambling with money you can genuinely afford to lose. At baji2, we encourage all players to treat their gambling funds as a separate entertainment budget — money you have consciously set aside for leisure, just as you might budget for a meal out or a cinema ticket. Gambling winnings are a bonus, not an expected income.

To help you gamble within safe financial boundaries, baji2 recommends the following practices:

• Set a deposit limit before you start playing — decide in advance how much you are comfortable depositing in a day, week or month, and set that limit in your baji2 account settings.
• Never gamble with borrowed money, credit, or funds intended for essential expenses such as rent, food, utility bills, school fees or loan repayments.
• Keep track of your wins and losses using the activity history in your baji2 account. Reviewing your actual spend regularly helps you maintain an accurate picture of your gambling costs.
• Do not try to recover losses by increasing your bet sizes or making additional deposits. Chasing losses is one of the most common paths into problem gambling and rarely results in winning back what was lost.

If you feel that gambling is no longer an enjoyable activity and is instead causing stress, financial difficulty or harm to your relationships, please do not hesitate to reach out. Problem gambling is a recognised condition and seeking help is a sign of strength, not weakness. baji2's support team is available 24 hours a day, 7 days a week, to assist with self-exclusion requests, account closures, deposit limit settings and general responsible gaming queries. All conversations are handled with complete confidentiality.

baji2 also encourages players who feel they need additional support beyond what baji2 can offer to speak with a qualified counsellor or mental health professional. Gambling-related concerns are taken seriously by health professionals across Bangladesh, and speaking to someone trained in this area can make a significant difference. You do not need to be in crisis to seek support — early conversations are always more effective than waiting.

baji2 is committed to operating a safe, fair and transparent platform for players across Bangladesh. Responsible gaming is not an afterthought for us — it is a core part of how baji2 is built and how we train our support team. We invest in responsible gaming features because we believe that a player who gambles safely and within their means will have a better experience, stay with baji2 longer and be a healthier part of our community.

We regularly review our responsible gaming features to ensure they remain effective, accessible and easy to use on mobile devices. We monitor player behaviour patterns for early indicators of problem gambling and proactively reach out to players whose patterns suggest they may benefit from a conversation about our tools. Our goal is simple: every player on baji2 should feel supported, informed and in control of their gambling experience at all times.